The team at Maleny Vet Services want to assure our community that WE ARE OPEN and working to care for your pets and livestock throughout the current Covid-19 pandemic. However, to ensure the ongoing safety of our staff and (human) clients we are making some temporary adjustments to how we operate.
To limit the amount of foot traffic through our clinic and maximise our staff’s ability to action social distancing, Maleny Vet Services are happy to offer HOME DELIVERY of pet and livestock supplies including food and medications, throughout postcode 4552 and the surrounding districts.
Please read-on for some basic information, but as this service is only in the early stages of development, if you have any questions or concerns please phone us on 07 5494 3622 or email firstname.lastname@example.org.
How do I order?
Please phone us on 07 5494 3622
or email email@example.com
. We will issue you an invoice which you can either pay via EFT (bank transfer) or by credit card over the phone.
Do you have a price list of the products/brands I can order?
We are in the process of compiling a basic list, but in the meantime please phone us on 07 5494 3622
to check if we can source what you need and provide you with a price.
How do I pay for my order?
All goods must be paid for in advance. We will issue you an invoice which you can either pay via EFT (bank transfer) or by credit card over the phone. We would really prefer not to handle cash but if this is your only available option, please let us know at the time of ordering. We are also currently investigating an online payment option but this may take some days to implement.
Where Do you deliver?
We will deliver anywhere within postcode 4552 for FREE. We may also deliver to other areas by prior arrangement but this may incur a small charge. We’ll text you when it’s at your front door.
How far in advance do I need to order?
This will depend what it is you need, but we expect it will be maximum of 48 hours depending on how quickly our suppliers can dispatch it to us. We will give you an ETA before you commit to buy.
Can I get same-day delivery?
If we have it in stock in the clinic, we can deliver within 24 hours.
Can you do home visits for our pets?
We have always offered a home visit service and we will continue to do so – please phone us on 07 5494 3622
o discus your needs.
Can I pick up my order?
Yes, but we ask that you please phone us on 07 5494 3622
when you arrive. We will bring it to your car so you don’t need to walk into the clinic.
Can you deliver medications?
Yes, or we can also mail these if not required urgently.